My dad has settled in well at Ivy Gate Lodge Care Home. The staff in the home are kind, caring and approachable. They have got to know Dad and accept his personal choices and treat him with respect.
Daughter of Resident, May 2023
My aunt is really well cared for and she loves the staff. We have no concerns at all and would recommend it. It was really nerve-wracking moving into a home but all of our concerns as a family have now gone and we know we made the right choice.
Niece of Resident, April 2023
The care and attention that Mum has received during her stay have been outstanding. There is always someone to check on her and everyone is also so attentive to her needs. Everyone knows Mum and is so personal in the care they give her. It is incredibly comforting as a relative to know that Mum is receiving this level of care all day, every day. Thank you so much.
Son of Resident, April 2023
My mum was admitted to Ivy Gate Lodge Care Home following a hospital stay where her condition deteriorated. From the moment we arrived, she was shown kindness and care by each member of staff. The home is spotless, welcoming and comfortable. Catering is excellent. Care given to my mum is exceptionally good. Staff were understanding and caring during some difficult moments too! My sister and I both felt cared for by the staff and we were involved in her care at all times. The relationship between the care home and GP is obviously a good one as cross-over care was smooth and organised. I am happy to say that my mum, a retired nurse, received the care, support and protection that she approved of!
Daughter of Resident, March 2023
Manager and the team have shown such compassion and respect towards not only my dad but my family during this difficult time. All the team have gone above and beyond to ensure my dad receives top quality care. Such as going to the shop for a newspaper, arranging for dads chair to be brought in from home and ordering in his favourite drink every day. My family and I would highly recommend this new, brilliant care home.
Daughter of Resident, Ivy Gate Lodge, October 2022
The home is beautiful, clean, bright and modern with a homely feeling. The staff are warm, friendly and absolutely professional. The care they have shown my Dad has been exemplary and I couldn’t find fault I tried. Highly recommend.
Daughter of Resident, Ivy Gate Lodge, September 2022
We are very pleased with Ivy Gate Lodge. Since my husband went there – two weeks ago, he looks better, is very settled and is much more interactive than before! Visiting is always a pleasant experience – the staff are very welcoming, and nothing is too much trouble! The surroundings are clean, bright and airy. It is now his “home”, and he is treated by everyone as such.
Wife of Resident, Ivy Gate Lodge, December 2022
All staff are always ready and willing to help either answer questions or fix with any request needs. Staff are constantly checking on Mum to see if all is well. Always smiling faces and positive attitude from all staff.
Mum is being very well looked after, thank you so very much.
Son of Resident, Ivy Gate Lodge, February 2023
Had a superb meal for Valentine’s Day. The food and service were excellent. The chef and assistant went to so much trouble to make it a special evening. All the staff/senior nurse are so kind and friendly. The manager is very helpful and friendly. The reception team are amazing.
Wife of Resident, Ivy Gate Lodge, February 2023
Ivy Gate Lodge is a very special place. It is a joy to visit her, sad to leave, but we know she is in excellent care. The staff go more than expected to collaborate on special occasions such as “Birthdays, Christmas to Valentine’s Day”. Thank you.
Husband of Resident, Ivy Gate Lodge, February 2023
